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If you are having issues activating your VIP subscription...

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15 months ago

Just signed up earlier today and got the "account acivated" notice thru email. However, I cannot get loggged in thru my iphone using the same email and password. Should I be doing something different for the phone?
Thanks
GRFE ●
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15 months ago

GRFE said...
Just signed up earlier today and got the "account acivated" notice thru email. However, I cannot get loggged in thru my iphone using the same email and password. Should I be doing something different for the phone?
Thanks

No it's the same log-in. Your password is case-sensitive as is your e-mail address so make sure that's squared away.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

JC - got another stupid question. I cannot open and view the posts marked VIP on my iphone, get a message saying this post is for HokieScoop members only and the option to sign up for a 7 day free trial, I can view all other posts. I can open and view all posts on my laptop without any troubles. Any advice.
Thanks again.
GRFE ●
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15 months ago

GRFE said...
JC - got another stupid question. I cannot open and view the posts marked VIP on my iphone, get a message saying this post is for HokieScoop members only and the option to sign up for a 7 day free trial, I can view all other posts. I can open and view all posts on my laptop without any troubles. Any advice.
Thanks again.

Not a stupid question. That simply means you aren't logged in when you are on your phone.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago via 247Sports Mobile

Driving me crazy....I can get logged in and read everything on my iPad but can't get logged in on my iPhone.
Logging in with same email and password, frustrating.
GRFE ●
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15 months ago via 247Sports Mobile

I am having trouble accessing the VIP information. I am logged in to the site and have signed up for the annual plan?
Kazakhoo
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15 months ago

GRFE said...
Driving me crazy....I can get logged in and read everything on my iPad but can't get logged in on my iPhone. Logging in with same email and password, frustrating.

They are working on it now. Also please make sure your entering info correctly,sign in is case sensative. I had the same problem on my Iphone as well fwiw
CZYHOKIE
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15 months ago

CZYHOKIE said...
They are working on it now. Also please make sure your entering info correctly,sign in is case sensative. I had the same problem on my Iphone as well fwiw

Same as me. If this keeps up we are going to need to find a scapegoat to blame...
Email: PeteKing247@gmail.com/Twitter: PeteKing247
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15 months ago

Kazakhoo said...
I am having trouble accessing the VIP information. I am logged in to the site and have signed up for the annual plan?

You should be good. I flipped the switch.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

CZYHOKIE said...
They are working on it now. Also please make sure your entering info correctly,sign in is case sensative. I had the same problem on my Iphone as well fwiw

It's possible that the iPhone autocorrect is messing with passwords.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

It wouldn't let me access the site with just the 30 day trial and had me register for a 7 day trial as well. Is there any way to fix this?
RayVT
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15 months ago

RayVT said...
It wouldn't let me access the site with just the 30 day trial and had me register for a 7 day trial as well. Is there any way to fix this?

I am having customer support take care of this.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

JC Shurburtt said...
I am having customer support take care of this.

Thank you!
RayVT
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15 months ago

I got signed in the VIP ok but now for some reason, I have a 76_ in front of Hokie Ranger that wasn't there before. I had also posted a few posts before but now it only shows the one I posted today.
ACC! ACC! ACC! If you can't beat'em, join'em!
Hokie Ranger
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15 months ago

76_Hokie Ranger said...
I got signed in the VIP ok but now for some reason, I have a 76_ in front of Hokie Ranger that wasn't there before. I had also posted a few posts before but now it only shows the one I posted today.

Should have you good to go now. Your e-mail address was connected to a HokieBill account, which I merged with Hokie Ranger.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

Thanks, that's weird because I've never used Hokie Bill. Bill is my first name though.
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15 months ago

Looks like it came undone when I posted. The 76_ is back.
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15 months ago

76_Hokie Ranger said...
Thanks, that's weird because I've never used Hokie Bill. Bill is my first name though.

You also may have to log out and then log back in to make the 76 disappear.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

I did, so here goes.
It worked, thanks JC.

This post was edited by Hokie Ranger on 2/23/2012 at 3:56 PM
ACC! ACC! ACC! If you can't beat'em, join'em!
Hokie Ranger
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15 months ago

JC I subscribed just now but I cannot access anything.
SingleWingHokie
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15 months ago

It now works JC...Thanks!
SingleWingHokie
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15 months ago

Just signed up for 30 day trial. Now I am 33_STL_22, should just be STL_22. Also, I am unable to see the VIP material.
Thanks in advance for any help.
STL_22
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15 months ago

Thats what Im talkin about. Thank you Dan.
STL_22
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15 months ago

Just signed up and had no issues. Great stuff so far - glad to be here!
buffalo_hokie
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15 months ago

buffalo_hokie said...
Just signed up and had no issues. Great stuff so far - glad to be here!

Welcome!
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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