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If you are having issues activating your VIP subscription...

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15 months ago

NCHokie said...
I emailed Dan last night about the passwords not matching. Haven't heard back yet, was wondering what the average wait is.

They got to me pretty quick, emailed late late last night and got in touch with dan this morning
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15 months ago

NCHokie said...
I emailed Dan last night about the passwords not matching. Haven't heard back yet, was wondering what the average wait is.

Hi NCHokie,
In your case, be sure to log out then back in.
Thanks,
Dan
Dan Cotton
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15 months ago

Getting that passwords don't match when trying to pay....
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15 months ago

SouthHillHokie said...
Getting that passwords don't match when trying to pay....

It's a bug- Dan will be in touch with you on how to get it taken care of.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago via 247Sports Mobile

Thanks a lot Dan, I appreciate it. Works now
NCHokie ●
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15 months ago

as a 7 day free trial user should i be able to view everything? If so i still can't view any VIP material
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15 months ago

76_timberdog said...
as a 7 day free trial user should i be able to view everything? If so i still can't view any VIP material

Yes- the 76 has been deleted from your account. Try logging out and logging back in. See if that works. Sorry about this and thanks for hanging in there with us.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

Hey JC i signed out then signed in and noticed the 76 was taken off my username but i still can't view any VIP material. Sorry to keep bugging you on this matter. Can you check to see if i filled out everything correctly when i signed up?
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15 months ago

timberdog said...
Hey JC i signed out then signed in and noticed the 76 was taken off my username but i still can't view any VIP material. Sorry to keep bugging you on this matter. Can you check to see if i filled out everything correctly when i signed up?

Hey timberdog,
Check your inbox.
Thanks,
Dan
Dan Cotton
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15 months ago

Yeah I am not showing you as having signed up for a 7-day free trial. Your info is not in the system.
Sign up here for 30 days free.
https://secure.247sports.com/User/Activate/76

This post was edited by JC Shurburtt on 2/21/2012 at 2:38 PM
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
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15 months ago

Yep same with me no luck trying to give you my money..
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15 months ago

vtfan_90 said...
Yep same with me no luck trying to give you my money..

Is it the passwords do not match? Send Dan an e-mail and he will call you. Apologies for this. We've never had this particular bug before and our developers are working on it.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

JC Shurburtt said...
Is it the passwords do not match? Send Dan an e-mail and he will call you. Apologies for this. We've never had this particular bug before and our developers are working on it.

No problem im just picking. And yes is is a passwords do not match problem.
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15 months ago

Am unable to sign up for VIP. Get an error message that passwords don't match. Thx.
vtpw
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15 months ago

I had to use the activation email link two or three times to get an activation notice. Finally worked and then I refreshed the screen and could post.
Asking those who are not activated to post here is kinda like saying, "let me know if you can't here this". If you are not activated, you cannot post....at least I could not.
TheCount42
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15 months ago

i am on the 7 day trial and got the email for 30 day do i sign up for that now?
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15 months ago

For some reason I cannot log on to the site from work. Says username and password not valid.
gwhittak
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15 months ago

kind of unrelated, but why was a 76_ added in front of my name?
I just wanted thequickVT
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15 months ago

76_thequickVT said...
kind of unrelated, but why was a 76_ added in front of my name? I just wanted thequickVT

Should be good to go now. You may need to log out and log back in.

This post was edited by JC Shurburtt on 2/21/2012 at 9:22 PM
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

JC Shurburtt said...
Should be good to go now. You may need to log out and log back in.

got it.
thanks
thequickvt
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15 months ago Premium Post
This post is for members of VTScoop only. Join now! 30-Day Free Trial
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

TheCount42 said...
I had to use the activation email link two or three times to get an activation notice. Finally worked and then I refreshed the screen and could post.
Asking those who are not activated to post here is kinda like saying, "let me know if you can't here this". If you are not activated, you cannot post....at least I could not.

This is true. Very good point.
People can also e-mail me jc@247sports.com or support@247sports.com and we can take care of you that way.
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

Signed up for the 30 Day VIP thing and plugged in the credit card, but I don't see any VIP material yet? What should I do?
VTdonk
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15 months ago

VTdonk said...
Signed up for the 30 Day VIP thing and plugged in the credit card, but I don't see any VIP material yet? What should I do?

I am not showing any VIP subscription on file for you. There is no information of yours in our system at this time and your card was not charged (we don't have it).
Try this link...
https://secure.247sports.com/User/Activate/76
E-mail: jc@247Sports.com/Twitter: @jcshurburtt/Instagram jcshurburtt
JC Shurburtt
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15 months ago

JC,
It says, "your account is activated". It said the same thing before I logged out and tried the 30 day thing. Once logged in is the 7 day free trial my only option?
VTdonk
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